Building Relationships for Success in Sales Final Quiz

Select the correct answer: Which of the following is an influence at work when we start to connect with other people?

Select the correct answer: Joe Luft and Harry Ingham developed the Johari Window concept. According to this concept, someone who is open will have:

Select the correct answer: Active listening is more of an attitude than a physiological process. Which step does not belong?

True or False: Dale Carnegie writes that relationships work well if you try to see things from other people’s point of view.

True or False: Closed questions are ones that can typically be answered with yes or no.

Select the correct answer: If you are working on become a better listener, which is the first thing you need to do?

True or False: When meeting new people, it is important to remember names and make sure you get your handshake right

True or False: You should hand out business cards to absolutely everyone you come in contact with.

True or False: Derogatory remarks disguised with humor are considered sarcasm and work well in small talk.

Select the correct answer: Exit lines are used: